Interesting data but persuasion is not the same as conflict resolution. As someone who has a background in classical rhetoric and has been teaching Nonviolent Communication for 20 years, I could say a lot about this but briefly persuasion also has an emotional element (regardless of the “facts”), which is why story telling can be so effective, but if both parties are not heard and feeling connected it is unlikely that any change (be it beliefs or strategy) will “stick.” I have seen this repeatedly in mediation and coaching sessions.
Interesting data but persuasion is not the same as conflict resolution. As someone who has a background in classical rhetoric and has been teaching Nonviolent Communication for 20 years, I could say a lot about this but briefly persuasion also has an emotional element (regardless of the “facts”), which is why story telling can be so effective, but if both parties are not heard and feeling connected it is unlikely that any change (be it beliefs or strategy) will “stick.” I have seen this repeatedly in mediation and coaching sessions.