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Zachary Elwood's avatar

I was going to send this to you via DM, Jonathan, then just figured I'd share it here. It's a small snippet from my Defusing American Anger book on the same topic, towards the end in a 'News and social media' chapter. (Book was only ever in ebook so it isn't as polished as it could be.)

EXCERPT:

One criticism of modern news media is that it suffers from a “bias towards fairness,” which is referring to the tendency of news outlets to cover politics as a sports event, with two equivalent teams competing, even when one side may not deserve that equal treatment. This is explained well in a scene from Aaron Sorkin’s TV show The Newsroom:

TV PRODUCER: The media’s biased towards success and the media’s biased towards fairness.

TV NEWS WORKER: How can you be biased towards fairness?

TV PRODUCER: There aren’t two sides to every story. Some stories have five sides, some only have one. [...]

TV NEWS ANCHOR: Bias towards fairness means that if the entire congressional Republican caucus were to walk into the House and propose a resolution stating that the Earth was flat, the Times would lead with ‘Democrats and Republicans can’t agree on shape of Earth.’

Here we can get a sense of the frustration and anger that can drive journalists and news creators in both political groups. When we’re polarized, the views of the other side on some issues can be perceived as entirely without merit. And this awareness of the “bias towards fairness” means that some journalists will avoid covering the other side’s beliefs, or will cover the other side’s beliefs with thinly veiled derision. This can lead to practices that can be criticized as bad, biased journalism. And smart and well meaning journalists can end up doing those things because they firmly believe they’re on the right side of the debate. They can see the noble path as avoiding falling victim to the “bias towards fairness” and see their responsibility as reporting the truth, as they see it.

But there we can see the problem. When we’re polarized, our version of the truth will be very different from other people’s. People can genuinely believe many things we see as wrong and without merit. And sometimes they’ll have valid points that we aren’t able to see. And, even if we are actually entirely correct on whatever topic, people’s beliefs are real things: there are reasons for their beliefs, and their beliefs have immense power in shaping the world. In many ways, beliefs are much more important than facts. Our beliefs will always influence us; whereas facts and truth may have minimal or no impact on us.

Journalists should see it as important to take people’s beliefs seriously. They should do that if only because, when they don’t take people’s beliefs seriously, that can counterintuitively serve to strengthen people’s us-versus-them emotions and actually make them more likely to believe the things we think are absurd. Our disrespect towards some commonly held beliefs, and our instinct to ignore them and not engage with them, may be precisely what makes people more committed to those beliefs over time.

END EXCERPT

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Daniel Echlin's avatar

I covered part of this in a post https://danielechlin.substack.com/publish/posts/detail/160739182 one point is that a lot of the problem goes away by moving the frame from "misinformation" to "disagreement." Misinformation might be there but it's relegated to a supporting character role. Other contributions to disagreement are sometimes significantly more important than misinformation, like "I don't trust the government" is a valid attitude and one that might govern a mask or vaccine decision more than any one item of fake news.

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